Exchange / Return Policy

Exchange Notice

※※Customers have to afford round trip shipping charge※※

• We offer 15 days as trial period from the date of purchase.
• The valid date will be written on the After-Sales card for Exchange/Return.
• Only accepted the new, unwashed, unused, unaltered, and undamaged binders；moreover, binders must have original packaging within the valid period of 15days.

【Exchange Procedure 】

Step 1:

Please read the After Sales Service Card carefully and send us an email sales@esha-taipei.net to let us know your change information.

Step 2:

Fill out the Exchange/Return Form and send it along with the merchandise for exchange via EMS or Express service.

(Please provide tracking number to us for tracking package.)

Step 3:

Effect the payment for exchange freight, handling charge and the discrepancy (if any) of further exchange merchandise via PayPal. 

※※After receive the full freight payment from you, we will sending out the exchange product.※※

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Return Notice

※※Customers have to afford round trip shipping charge※※

• Only accepted the new, unwashed, unused, unaltered and undamaged binders； moreover, binders must have original packaging within the valid period of 15days is eligible for return.

【Return Procedure】

Step 1:

Please read the After Sales Service Card carefully and send us an email sales@esha-taipei.net to let us know your return information.

Step 2 :

Fill out the Exchange/Return Form and send it along with the merchandise for return via EMS or Express service.

(Please provide tracking number to us for tracking package.)

Step 3:

We’ll refund you the amount of return once we receive the return parcel and confirm the integrity of the merchandise.

The handling charge will be deducted directly from the return amount.